Preparation

• Develop ground rules appropriate for the degree of formality required
• Prepare a script

Atmosphere

• Establish a formal or informal ambience depending on purpose
• Ensure security and respect

Neutrality

• Assure clarity on information exchange
• Maintain independence

Procedures

• Clarify role of moderator
• Establish and maintain order
• Assure accurate record

Fairness

• Treat all participants in the same manner
• Apply procedures evenly

Meeting Management

• Minimize interference by news media, phones, conversations
• Keep to a schedule, but break when appropriate

Encouragement

• Help speakers to be relaxed
• Thank people for their input
• Acknowledge thoughtful presentations

Substance

• Encourage relevant information being available
• Be alert to misinformation
• Provide reminders to purpose

Recording

• Keep track of speakers, time
• Note particular points for clarification, as necessary
• Help the stenographer prepare verbatim transcript of meeting

Satisfaction

• Assure sufficient time for public comment
• Demand respect for official processes and participants